Terms & Conditions

 

By registering for an account on Digitstem, you understand, represent and agree that you have read and agree to abide by the terms, conditions and regulations specified here on the website when you sell or buy any products. 

 

These regulations guide and direct your use of the website. Thus you must comprehend every information contained therein.

 

Additionally, these Terms may be changed by Digitstem at any time, and an updated version will be available on this page. Therefore, you agree to comply with the requirements of the new form once it becomes effective. We will notify users of the Digitstem platform via the community or the website of the change with immediate effect.

 

BUYERS

 

The following conditions are what you are expected to adhere to as a buyer upon registering on the Digitstem platform, these are:


  • Ease of Access to Marketplace:

    As a buyer, you are entitled to the 10s of available products in our marketplace.


  • Non-Resale Rights:

    As a buyer, you’re expected to purchase a product for private use. You’re expected not to resell, alter, or revamp any purchased product.


  • Money-back Guarantee:

    Often, there is a refund policy depending on the vendor’s terms. The platform doesn’t impose the issuance of a refund policy, yet vendors are advised to give at least a 30-day money-back guarantee on any listed product.


  • Personal Liability:

   You mustn’t divulge any security information about your account to anyone. You are solely responsible for any actions that may result from disclosing your credentials.


  • Fraudulent Behavior:

    Buyers who repeatedly request refunds on multiple purchases, especially after the items have been reviewed and received favourable reviews, will be deterred from future purchases.


  • Adherence to Vendor’s Refund Policy:

    You must adhere to the vendors’ refund policy and contact our support desk before starting or filing any disputes with any billing service or payment processor. 

The process would begin with contacting the vendor, our support desk, the payment processor’s dispute procedure, and finally, their bank.



Affiliates

 

The following conditions are what you are expected to adhere to as an affiliate upon registering on the Digitstem platform, these are:


  • Access to Marketplace:

    Affiliates can only use Digitstem after paying a non-refundable fee of NGN 5000 (or its equivalent in dollars) per year to subscribe to the platform. Otherwise, affiliates have no access to the Digitstem marketplace.

 

      1b.    As an affiliate, you have access to an 

an ever-increasing array of incredible digital products available for sales/promotion.


  • Personal Liability:

    On no account should you divulge security information about your account to anyone. You are solely responsible for any actions that may result from disclosing your credentials.


  • Payment Process:

   As an affiliate, you are paid according to your sales commissions. The vendors determine the percentages on these commissions.


  • Adherence to Local & International Customer Regulations:

    When promoting a Digitstem-powered product, all advertising, marketing, mailing, or promotion must comply with the CAN-SPAM Act, the FTC Act, the FTC’s rules on testimonials and earnings claims, and it must include a functional unsubscribe link that enables the recipient to stop receiving communications at any time.


  • Confidentiality:

    Respect the privacy of the data that has been disclosed, created, or made available to you, including information and user/customer data.


  • Withdrawals:

    All payment requests begin and end on Friday. However, payouts leave on Saturday via a Nigerian bank deposit.


  • Miscellaneous:

   Affiliates might get extra bonuses depending on reached goals or other factors. Additionally, several technical training opportunities, etc., are made accessible for affiliate use.

 

Vendors

 

The following conditions are what you are expected to adhere to as an affiliate upon registering on the Digitstem platform, these are:


  • Product Listing, Vetting, & Approval:

    As a vendor, you must submit your product for vetting and approval before it’s added to the list. All products go through this process regardless. The vetting process takes a few days before your product is disapproved or approved.


  • Payment Process:

    Digitstem pays its vendors via bank transfers. Your money is sent to a valid bank account with your name. Vendors and affiliates alike are paid every Saturday of the week. Withdrawal requests are allowed on Fridays only.


  • Commission Percentage Policy:

    The vendors decide on the percentage to set aside in commission for affiliates.

 However, we generally advise and make vendors pay reasonable commissions to the affiliates to gear up interest in promoting their products.


  • Intermediary between Vendor & Buyer:

    We offer a mediator service so that vendors can list their products on our platform for potential customers.


  • Confidentiality:

    Respect the privacy of the data that has been disclosed, created, or made available to you, including information and user/customer data.


  • Personal Liability:

    On no account should you divulge security information about your account to anyone. You are solely responsible for any actions that may result from disclosing your credentials.


  • Compliance:

    As a vendor, you must comply with every requested information on the product you intend to list on Digitstem. Failure to comply would result in listing disapproval and other dire consequences.


  • Refund Policy:

   Vendors are autonomous and decide what their refund policy would be for users. However, we advise vendors to provide a reasonable refund policy clause for potential buyers.