FAQ

Digitstem is an all-in-one online marketplace designed to cater to the needs of vendors, affiliates, and customers. Our platform offers a unique opportunity for affiliates to earn commissions by recommending products to customers. A vendor refers to an individual who owns a product that is available for sale on Digitstem. Affiliates, on the other hand, are marketers who promote these products to potential customers. Whenever a referred customer makes a purchase, the affiliate earns a commission. Our platform is user-friendly and easy to navigate. To get started, simply use the unique link provided by our system for each product. Our highly effective tracking system ensures that affiliates are fairly compensated for the sales they refer. At Digitstem, we prioritize transparency and fairness in all our dealings with vendors and affiliates. Finally, customers can enjoy a seamless shopping experience with access to a wide range of high-quality products available on our platform. We strive to provide our customers with exceptional service and reliable products that meet their needs.

At our platform, we prioritize delivering quality products to our customers. To ensure this, our dedicated quality control department conducts rigorous inspections on all products listed on our platform. Our team takes great care to authenticate each product before approving it for listing. Rest assured, we are committed to providing our customers with genuine and reliable products.

At Digitstem, we recognize the importance of incentivizing affiliates to promote vendors' products. While vendors have the ultimate say in the commission rates offered to affiliates, we strongly advise them to provide reasonable commissions to ensure that affiliates are motivated to promote their products effectively. Our team works closely with vendors to help them determine the appropriate commission rates that align with market standards and fair compensation for affiliates. We believe that fair and reasonable commission rates are key to building a successful and sustainable online marketplace that benefits all parties involved. Therefore, we strive to facilitate open communication between vendors and affiliates to ensure a mutually beneficial partnership that promotes growth and success.

At Digitstem, we offer a secure and reliable payment system for our affiliates and vendors. Payments are made via bank deposit to valid bank accounts that are registered under the name of the recipient. We prioritize the safety and confidentiality of all financial transactions conducted on our platform. Affiliates and vendors are paid every Saturday of the week, and withdrawal requests can be placed on Fridays. We strive to ensure timely and accurate payments to all our affiliates and vendors. Our payment system is designed to be convenient and hassle-free, allowing our affiliates and vendors to focus on their business activities without worrying about payment issues. Our team is always available to provide support and address any concerns related to payments or financial transactions on our platform.

We welcome affiliates to receive payments from Digitstem through their Nigerian bank accounts. For security and verification purposes, the bank account provided by the affiliate must be registered with a Nigerian bank and correspond with the name on their Digitstem account. We prioritize the safety and confidentiality of all financial transactions conducted on our platform. Therefore, we urge our affiliates to provide accurate and up-to-date banking information to avoid any payment-related issues. Our team is always available to assist our affiliates in setting up their payment details and ensuring a seamless payment process. We strive to provide reliable and convenient payment options that meet the needs of our affiliates and vendors.

You can do so by sending an email to support@digitstem.com 9am-5pm, Mon – Sat)
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